{"id":11835,"date":"2021-08-02T14:39:04","date_gmt":"2021-08-02T12:39:04","guid":{"rendered":"https:\/\/www.purplesoft.io\/saywow-case-study\/"},"modified":"2023-06-16T10:14:26","modified_gmt":"2023-06-16T08:14:26","slug":"saywow-case-study","status":"publish","type":"page","link":"https:\/\/www.purplesoft.io\/en\/saywow-case-study\/","title":{"rendered":"SayWow case study"},"content":{"rendered":"\t\t
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INTEGRATED SERVICE OF PRIVATE SALES<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Say Wow<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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For SayWow, we have developed a solution for the 360\u00b0 management of private sales<\/b> organized for large fashion companies.\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Brief<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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SayWow<\/b> is a top player<\/b> company at the national and global level in the organization and management of private sales<\/b> (in-store and online) for big fashion houses such as LVMH, Kering, Sephora, Levi’s, and other renowned brands. The objective was to speed up and optimize<\/b> all macro processes<\/b> related to their activity: reception of items, re-labeling of products, shelf arrangement, invitation and booking of users, entrance verification, garment sale, advanced reporting, and return of unsold items<\/span>.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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We started developing the management system by studying the flows<\/b> and steps necessary to manage each phase of the private sale.
User experience<\/b> analysis was essential to ensure ease and efficiency of use<\/b> for future users.
The SayWow management system was designed and developed primarily to be used on tablets<\/b>, a tool provided to each member of the team managing the events.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Design<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We carefully analyzed<\/b> the way in which all processes related to private sales are managed, even by visiting some of these events in person. We studied the different usage flows<\/b>, prioritizing usability for operators<\/b>.
After completing the analysis, we understood that the fundamental phases<\/b> that make up a private sale are 4: <\/b>the merchandise reception phase<\/b>, <\/b>the user booking<\/b> phase, the sales<\/b> phase, and <\/b>the return of unsold items<\/b> phase.<\/p>\n

We broke down each phase<\/b> into smaller steps, which in turn were divided into individual tasks.<\/b><\/p>\n

At this point, each task has been developed to make the whole process fast and intuitive.<\/b><\/p>\n

We developed an initial demo<\/b> of the software solution to test<\/b> its potential in the field with the staff and collect essential feedback for optimizing the user experience.<\/p><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Software Development<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Technologies<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The following technologies were used for developing the software solution:<\/p>\n

The Database<\/span>, the foundation of all data in the software management system, was developed<\/span> in<\/span> TSQL<\/span> language<\/span> using<\/span> Microsoft SQL Server.<\/a><\/span><\/p>\n

The web APIs<\/span>, the engine of communication between the database and the front-end (mobile app and web app), were developed in C#<\/span> language using the .NET 6<\/a> framework (a Microsoft framework that allows the development of secure and performant web APIs).<\/span><\/p>\n

The mobile app<\/span> for managing private sales was developed in<\/span> Dart<\/b> language using the<\/span> Flutter<\/a><\/span> framework (a Google framework that allows the creation of cross-platform Android and iOS applications).<\/span><\/p>\n

The web app<\/span> used by users for reservations was developed in TypeScript<\/span> language using the Angular<\/a><\/span> framework (a Google framework that allows the creation of web applications).<\/p><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Hardware<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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As for the hardware side, we have integrated:<\/b>
Bluetooth<\/b> barcode readers<\/b>: used during the receiving phase to scan the barcodes on each product to complete the inventory;
Zebra, TSC, and Brother<\/b> label printers<\/b>: used during the receiving phase to print new labels with discounted prices;
SumUp payment terminal<\/b>: used during the sales process to enable payment by credit or debit card;
Telematic receivers<\/b> (RCH fiscal register<\/b>): used during the sales phase to print fiscal receipts.
ESC\/POS receivers<\/span> <\/span>(<\/span>non-fiscal register)<\/span>: used during the sales phase to print non-fiscal receipts.<\/span><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Integration with Sum up<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Integration with SumUp<\/b> has proved to be a convenient and successful solution, as it allows both physical and online payments<\/b> to be accepted, with the possibility of making partial refunds or completely cancelling an order in a simple, system-integrated manner.<\/p>\n

To complete and optimize the integration process, we have developed <\/b>a plugin for Flutter<\/b> that we decided to publish on the official portal for Flutter developers (pub.dev<\/a>) in order to contribute to this large community. The plugin is open source and can be downloaded from the page https:\/\/pub.dev\/packages\/sumup.<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Web App Development<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Online booking system<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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By accessing the web app, users can register<\/span> and view all active private sales<\/b>, and make<\/span> reservations<\/b> by choosing their preferred time slots.<\/span><\/p>\n

Once the reservation is made, users receive a confirmation<\/b> email<\/b> that includes a QR code<\/b> required for entry into the private sale.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Conclusions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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This project gave us the opportunity to design and develop a tailor-made solution<\/b> for the management of a private sale<\/b> in its entirety.<\/p>\n

We also produced a reporting module<\/b> that allows for the display of graphs summarizing the performance of private sales.<\/p>\n

It was a great opportunity for us to work with a complete and complex system, and the satisfaction of our client after extensive use of the system makes us more than proud!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tApp Development | Web app\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Do you want to know more?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tVISIT THEIR WEBSITE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tVISIT THE BOOKING SITE<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

INTEGRATED SERVICE OF PRIVATE SALES Say Wow For SayWow, we have developed a solution for the 360\u00b0 management of private sales organized for large fashion companies. Brief SayWow is a top player company at the national and global level in the organization and management of private sales (in-store and online) for big fashion houses such […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11835","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.purplesoft.io\/en\/wp-json\/wp\/v2\/pages\/11835","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.purplesoft.io\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.purplesoft.io\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.purplesoft.io\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.purplesoft.io\/en\/wp-json\/wp\/v2\/comments?post=11835"}],"version-history":[{"count":0,"href":"https:\/\/www.purplesoft.io\/en\/wp-json\/wp\/v2\/pages\/11835\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.purplesoft.io\/en\/wp-json\/wp\/v2\/media?parent=11835"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}